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Terms and Privacy Policy

Welcome to wearwolfie.com.au. Here are the details about how we operate and the policies under which we function.

Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by these terms.

Wear Wolfie is committed to protecting the privacy of any information given by its customers. Under law, your rights to privacy are also protected. The National Privacy Principles, the Privacy Act and general law place strict requirements on us to treat certain information collectedas confidential.

By using the wearwolfie.com.au site, you are consenting to the collection of information by wearwolfiecom.au. If any changes to these policies occur, we will notify our customers by updating this section of our website.

TRANSACTION CURRENCY & PRICING

All transactions are processed in Australian Dollars (AUD) and include GST (Goods and services tax)

PAYMENT METHODS

We accept PayPal, Visa, Mastercard and Amex and EFTPOS (in store only)

For Direct Deposit orders, Wear Wolfie will not dispatch your order until payment has been received. If payment is not received within 3 days from the date of purchase or no contact was establish during this period, we reserve the right to cancel your order and refuse or discontinue the supply of services or products to you in the future.

For overseas buyers you will be billed in Australian Dollars. Please note that we are unable to provide any currency conversion information, as your bank or credit card will have its own methodology for such a currency exchange. You can use websites such as XE.com to get a good guess as to current exchange rates.

Please also note that you may have to pay duties, customs, taxes, etc, on your order once it arrives. Given that these costs vary based on your country of residence and the value of your order, we are unable to provide you with any information or estimates of these expenses. If you refuse a package due to sticker shock over the amount of these fees, you will be charged for both outgoing and incoming shipping fees, and you will also be responsible for any refused shipment charges.

We recognize that privacy, whether it is personal or credit card information is important to our customers. We are committed to maintaining and using this information responsibly. Please refer to privacy policy

 

SHIPPING & DELIVERY

Wear Wolfie delivers products to most of the planet. Shipping rates, methods and timelines are outlined on our Shipping page, and where you do not find information we promise it will be quoted with any order prior to completion and postage of goods.

CUSTOMER SERVICE

Wear Wolfie is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. We endeavour to post your order within 24 hours. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Any orders placed by you via wearwolfie.com.au constitutes an offer by you to Wear Wolfie to purchase a particular product or service for the price (including the delivery and other charges) specified in this website at the time you place your order. Wear Wolfie strives to provide the best possible service to all our customers, but we will not tolerate any unlawful activity or abuse on our website or email.

Wear Wolfie reserves the right to accept or reject any offer for any reason, including, but not limited to, an error or omission in the price or the product description, or an error in your order.

No binding contract shall be formed unless Wear Wolfie communicates to you that it has accepted your order and payment of the purchase price has been confirmed.

All prices quoted include GST. Prices are correct at time of purchase but are subject to change without notice.

All images on wearwolfie.com.au subject to Australian copyright law and are the sole property of wearwolfie.com.au

SECURITY

When purchasing from Wear Wolfie your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us via email at hello@wearwolfie.com.au

CONSUMER DATA PRIVACY

Wear Wolfie is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone else. We use this information to identify your orders, provide you with Wolfie updates (if requested/subscribed to) and to personalise your shopping experience with us.

Wear Wolfie uses cookies to allow you to login to your account and to maintain a shopping cart between sessions. Wear Wolfie will work without cookies enabled, but they allow us to give you a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when signing in to your account or proceeding to a checkout to finalise an order you may wish to make.

We might from time to time run ads on other sites using a third-party vendor such as Google. These third party vendors can use cookies to serve ads based on someone's past visit to websites. If you would prefer to opt-out of a third party's use of cookies by visiting the Network Advertising Opt-Out Page.

Click here to view a copy of our terms and privacy policy.

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